111 Option 2

Published: 14 December 2023

Available in Gwent 24 hours a day, 7 days a week, the 111 (Press Option 2) service offers urgent mental health help – all from the same 111 number. With locally-based, specially-trained well-being practitioners on the other end of the phone, the Option 2 service offers direct access to local mental health services for callers with a wide range of needs. Available to children and adults of any age, the service offers bespoke, one-to-one advice, support and care to meet the needs of each individual.

This service is easily accessed by calling 111 and pressing option 2. It's also free to call from mobiles and landlines, even when the caller has no credit left.